RESUME
RESUME
NORMAN H BALL
Starting in 1972, tire industry experience with both new tires and commercial retreading.
Accomplishments: Consistently exceeded expectations in numerous operational and managerial positions in military, business and industry originations. Directed the development of an internet based retread operator & knowledge transfer training system and a group communications system.
Employment / Experience
1996 to 2012: Michelin Retread Technologies, Inc.
Training Officer / Director Franchise Business Services
Responsible for franchise plant quality / process compliance & productivity in 77 North American plants through training, process compliance and communications. Twelve direct and ten indirect reporting personnel.
Michelin North America
93-96 Commercial Central Zone Manager, Kansas City, MO
89-93 Asst Product Marketing Mgr Truck Tires; Fleet Liaison Mgr; National Account Manager (truck tires) Greenville, SC
86-89 National Fleet Sales, Minneapolis, MN
81-86 District Manager, Denver, CO
77-81 District Manager, Cincinnati, OH
75-76 Asst’ District Manager, Chicago, IL
74-75 Territory Manager, Indianapolis, IN
72-74 Territory Manager, Peoria, IL
US Army
71-72 Asst S-1 3rd BCT Bdg, Ft. Leonard Wood, MO
70-71 Infantry platoon leader, HQ Company Commander, 4th ID & 1st Cavalry Div, Vietnam
69-71 Infantry platoon leader, 197th Inf Bdg, Ft. Benning, GA
68-69 Basic, Advanced training; Infantry Officer Candidate School, commissioned 2nd Lt, July 1969
Education / Training
B.S. Public Administration, 1968 University of Missouri, Columbia, MO
US Army Infantry School: “Follow Me” leadership
Following training performed by in house and external trainers provided by Michelin North America 1972-2010
Antitrust & competition law
Phase III Remuneration
Phase II Coaching & development
Managerial Competencies
Document Management
Antitrust & fraud
E Mail Preparation & Content
Ethical Conduct
Franchise Compliance
Creating SMART objectives
Microsoft Office basic course
Leadership through personnel skills
Income Outcome manufacturing financial management
Synchronous flow manufacturing management
Effective presentation skills
Press conference preparation & delivery
Recruiting and interviewing techniques
Meeting planning 12 consecutive plant mgr''s meetings
Industry organizations with active participation
1989 - Present TMC(Technology & Maintenance Council) S.2 tire and wheel study group; chairman Tomorrows Truck Task Force 1990-1993
1997- 2012 TRMG (Tread Rubber & Tire Repair Materials Manufacturers Group), technical committee chairman & previously membership chairman, general chairman
2004- 2012 TRIB (Tire Retread & Repair Information Bureau), Board of Directors
1997- 2006 RMA (Rubber Manufacturers Association) Retread & Repair Materials Committee
1997-2005 RIGAC (Retread Industry Government Affairs Council)
Awards & decorations
Combat Infantrymen’s Badge, Bronze Star, Army Commendation Medal (2), Air Medal, NDSM, Vietnam service ribbons
February 2012 received the Technology & Maintenance Council of the American Trucking Associations highest award, the Silver Spark Plug, for contributions to the cause of excellence in the maintenance of commercial motor vehicles and assistance in the development of improved equipment and components resulting in increased efficiency and safety for commercial highway transportation.
1481 Ledges Dr #931
Osage Beach, MO 65065
913 558 8101 cell
913 681 0129 office/fax
913 681 0129 office/fax